The role of the after-sales service department is mainly to repair the tools as quickly as possible and in the best conditions, but it is also there to listen to the customer to provide technical support. 

The After-Sales Service analyses the interventions carried out to study, in collaboration with the various technical departments, the possible improvements to be made to the products. 

DUBUIS organizes after-sales training for its distributors, thus creating an international network of maintenance centers.