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| Organisation towards the customer |
To ensure the conformity of the explicit and implicit request of the customer. To ensure an effective and efficient answer to the customer complaints. |
| Staff contribution |
To establish the needed levels of skill for each one with a qualified staff. To define the goals and the responsabilities of everyone. |
| Control of the process | To establish, control, maintain and qualify documented processes. |
| Continuing improvement |
To improve our products, services, processes and feed back of processes by means of corrective and preventive actions, quality controls and surveys. |
| DUBUIS society has performed its know-how and working methods in a set of technical documents and organisation processes. |
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ISO 9001 CERTIFICATION This certification, is the final step in the quality process initiated and supported by our management. It rewards us for our efforts of organisation. It also demonstrates the competence and commitment of our staff in a process wich ensure an entire satisfaction for our customers. This certification is above all the endorsement of the quality requirement in our work. This A.F.A.Q. (n °1997/7277a) certification applies to our plant based in Blois for its work on : Design, manufacturing, sales and after sales support of tools : hand-hydraulic, electro-hydraulic, independent, hydraulic pneumatic, electro-mechanical. Realization and assembly of precision mechanical parts and hydraulic units.
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